September 12, 2014
MediaPower Establishes Own Services Organization
MediaPower Services to offer integration and support services
Amsterdam (September 12, 2014) – Media technology solutions provider MediaPower announced today in IBC 2014 the creation of its own services organization that will offer integration services to media companies and support services to broadcast and media technology providers worldwide.
With over 20 years of experience in supporting complex Play-to-Air, VOD, and media storage solutions, such as Dalet, DDN, SeaChange, Front Porch Digital, NetApp, and XOR Media, MediaPower incorporates its own services company that will offer integration services (covering turnkey solutions, systems and workflow design, education and training services, installations and project management), managed services for broadcast operators and media providers, technical support for MediaPower products and brands, and L1/L2 support services for other manufacturers.
MediaPower Services will hold its main office in Nice, France, which also serves as its 24x7 call and logistics center. MediaPower technical support personnel and some of XOR Media’s technical support engineers will make up the new MediaPower Services organization, which will be headed by Pascal Lamarque, formerly VP for Worldwide Services of XOR Media.
With its fully operational 24x7 call and logistics center, combined with its team of engineers and broadcast professionals with collective expertise on business models and processes, value chains, service architectures, and servers & storage technologies, MediaPower Services will offer L1 & L2 support services for media technology providers and manufacturers to help them deliver 24x7 technical support to their end-users, while streamlining their own cost of providing services and allowing them to focus on core business activities. In addition, the new MediaPower Services organisation will also take over technical support services for all XOR Media products in EMEA.
MediaPower enables media workflows by providing solutions for media content production and delivery across multiple platforms. MediaPower was founded in 1993 as an integrator of certified networking and storage solutions for the media industry, such as SeaChange International (now XOR Media), DataDirect Networks, and Dalet. www.media-power.it